Integrity

We uphold our zero tolerance commitment against corruption in all of its forms in our business guidelines. For such purpose, we apply, monitor, disclose and continuously improve our Integrity Program, containing a set of actions, mechanisms, processes and procedures through we could manage risks, promote integrity, supervise and control our activities, in order to prevent, detect and eventually correct irregularities and illegal acts, thus ensuring that our businesses are:

• Ethical
• Honest
• Transparent
• Compliant with the laws of each of the countries in which we operate
• Compliant with anti-bribery and corruption, anti-money laundering and counter-terrorist financing laws
• Compliant with good market practices
• Bound by the Universal Declaration of Human Rights, the Universal Declaration of Human Rights for Children and Youth, and the Women’s Empowerment Principles

Business partners: we extend our values and principles

Ethics Committee

The Ethics Committee leads, designs, monitors, controls and manages the Integrity Program. In addition, it advises, provides guidance and clears doubts while strengthening ethics, transparency and integrity.

We believe that only ethical, honest and transparent businesses can be sustainable businesses.

How We Protect You

In your interaction with the Ethics Line, we offer you:

• Confidentiality
• Anonymity
• Accessibility – multiple ways to contact us 24 hours a day
• Management by an independent, impartial third party
• Commitment to investigate and respond to all complaints
• Assistance and specialized containment for cases of gender violence – Diversity Advisor

The company undertakes NOT to tolerate RETALIATION of any kind against anyone asking questions or filing a complaint.